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Heat Pump Hot Water Systems

Upside Down specialises in energy-efficient, quiet heat pump hot water systems for any climate. Enjoy professional installation, top brands, flexible financing and reliable maintenance. Upgrade with Upside Down today.

Contact the Heat Pump Hot Water Experts

Heat pump hot water systems are reliable and energy efficient. They are also a great alternative to solar, electric and gas systems.

Upside Down plumbers are experts with heat pump hot water systems. Best of all, we’re available 24/7, all year round, and our rates never change.

We Install, Service and Repair Heat Pump Systems

Many people assume that heat pump hot water systems are only effective in warmer climates, where they can easily draw energy from the air.

However, modern heat pump systems are designed to operate efficiently even in colder regions, extracting warmth from the air at temperatures as low as –10º Celsius (C). This makes them a viable option for households in chillier climates, much like how solar panels harness energy from the sun, even on cloudy days.

If you're considering upgrading your electric hot water system to a heat pump, you'll be glad to know that they use the same connections, making it a simple and hassle-free process for an expert Upside Down technician.

Our plumbers are well-versed in installing, servicing and repairing a wide range of heat pump brands, including:

At Upside Down, our plumbing experts are extensively trained and experienced with all types of hot water systems, including heat pumps. We pride ourselves on our fast response times – arriving at your home within an hour* of your call, equipped with a fully stocked van to complete the job on the spot, ensuring same-day service.

How Does a Heat Pump Hot Water System Work?

Heat pump hot water systems work by harnessing warmth from the air, along with a small amount of electricity, to heat water. The system uses a refrigerant that boils at very low temperatures (around –26°C), enabling the heat pump to operate effectively even when the outside temperature drops to –10°C.

The process of heating water with a heat pump involves several stages:

  1. The refrigerant starts as a liquid and is passed through an evaporator, where it absorbs heat from the surrounding air and turns into a gas.
  2. An electric compressor then compresses this gas, raising its temperature significantly. At this stage, the gas becomes hotter than the water in the tank.
  3. The hot gas flows into a condenser, where it transfers its heat to the water in the tank, cooling down and reverting back to a liquid state.
  4. Finally, the liquid refrigerant passes through an expansion valve, cooling down further and preparing to start the cycle again.

Although electricity powers the compressor and other components, heat pump hot water systems are approximately three times more efficient than conventional electric systems. The efficiency of the heat pump increases with warmer outdoor temperatures, making it easier to heat your water.

Why Choose Upside Down for Heat Pump Hot Water?

If you're thinking about installing a heat pump hot water system, the team at Upside Down plumbers is here to make the process clear and straightforward. We’ll walk you through everything you need to know before we get started, ensuring you’re fully informed.

When you choose the team at Upside Down, you’ll benefit from a host of special features, including:

  • Fully qualified and licensed plumbers and gas fitters
  • Technicians who undergo regular training to stay current with the latest advancements in technology
  • Prompt service, arriving at your home within one hour* of your call
  • A 12-month warranty on all plumbing work, materials, and parts we supply and install
  • $20 million in public liability insurance for your peace of mind
  • State-of-the-art tracking and dispatch technology to ensure we are always on time
  • No additional charges for after-hours service
  • Flexible finance options** available for approved customers
  • Upfront, fixed-price quotes so there are no surprises
  • We charge by the job, not by the hour, ensuring fair and transparent pricing
  • Certificates of compliance to guarantee that all work meets government standards and regulations

With Upside Down plumbers, you can trust that your heat pump hot water system installation is in expert hands.

We Offer a Range of Finance Options**

At Upside Down, we understand that needing repairs or upgrading to a heat pump hot water system might come at an inconvenient time for your budget. That’s why we aim to take the stress out of your financial decisions.

We offer a variety of flexible finance options** for eligible customers, making it easier for you to get the service you need without delay. Our plumbing professional will guide you through the simple application process right at your home and, in most cases, approval takes just a few minutes.

You can choose a payment plan that fits your lifestyle, with options for weekly, fortnightly or monthly instalments. We work with trusted finance providers Zip and Humm, offering plans that sometimes even require no upfront deposit, so you can get started without paying anything out of pocket.

Once your financing is sorted, you can relax while our Upside Down hot water specialist takes care of the installation or repair.

If you have any questions, feel free to reach out to us by phone or fill out our online form. A member of our friendly customer service team will be happy to assist you.

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FAQ − Do You Have Questions About Heat Pump Hot Water Systems?

If you've got questions about heat pump hot water systems. we’ve got the answers right here.

Whether you're heating your pool or your home's hot water supply, knowing how long it takes for your heat pump hot water system to heat the water is essential. Several factors can influence the heating time of your heat pump, including:
  • Water temperature: The starting temperature of the water will affect how long it takes to reach the desired heat level.
  • Outside temperature: Colder outdoor temperatures can slow down the heating process, as the heat pump draws warmth from the air.
  • Humidity: Higher humidity levels can improve efficiency, as more moisture in the air allows for better heat transfer.
  • Wind: Strong winds can cool the system, potentially extending the heating time.
  • Insulation: Well-insulated systems retain heat better, reducing the time needed to heat the water.
Modern heat pump water heaters often come with different settings that allow you to switch between energy-saving modes and high-demand modes. In high-demand mode, your heat pump can typically heat the water fully within 60-80 minutes. However, if you're using an energy-saving mode, this time can extend to 2-3 hours. Understanding these factors and settings can help you manage your hot water usage more effectively.

Older heat pump hot water systems, with their fans that draw in air and compressors that generate extra heat, can be quite noisy, especially if installed near a bedroom where quiet is essential. This has led to a less-than-stellar reputation for heat pumps, causing some people to avoid them due to concerns about noise. However, modern heat pump systems have come a long way in reducing noise levels. Today’s models are only slightly louder than a whisper, making them much more suitable for residential use. Despite these advancements, the noise issues associated with older systems still linger in people's minds. If you’re still concerned about noise, consider placing your heat pump away from key living spaces like bedrooms and living rooms. Proper placement can ensure that noise is not an issue, allowing you to enjoy the efficiency and benefits of a heat pump hot water system without any disturbance.

When deciding on the right size heat pump hot water system for your home, several factors need to be considered:
  • Household size: How many people live in your home?
  • Daily hot water usage: How much hot water does your household typically consume in a day?
  • Timing: At what times of day do you most often use hot water?
  • Simultaneous usage: Are multiple people using hot water at the same time, such as in the morning or evening?
  • Water-saving fixtures: Do you have water-saving fixtures like low-flow showerheads or faucets installed?
  • Appliances: Does your dishwasher or washing machine rely on hot water?
On average, an Australian uses about 75 litres of hot water per day. Therefore, a family of four would likely find that a 270-315 litre tank is a good fit for their needs. However, if your home has implemented significant water-saving measures, you may be able to opt for a smaller tank, possibly reducing the size by up to half. Taking these considerations into account will help you choose a system that meets your household’s specific hot water demands efficiently.
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Upside Down is located throughout Australia. You’ll find our expert tradespeople operating in capital cities and major metropolitan areas. Call now to find out more.

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